Empleo General Electric Madrid: Process Leader – Risk (IT Program Manager – Operations)

Date: Apr 2, 2014

Location: Madrid, Spain

Job Number:	1948188
Business:	GE Power & Water
Business Segment:	PW-PGS Power Generation Services
About Us:	GE Power & Water provides customers with a broad array of power generation, energy delivery and water process technologies to solve their challenges locally. Power & Water works in all areas of the energy industry including renewable resources such as wind and solar; biogas and alternative fuels; and coal, oil, natural gas and nuclear energy. The business also develops advanced technologies to help solve the world’s most complex challenges related to water availability and quality. Numerous products are qualified under ecomagination, GE’s commitment to providing innovative solutions that maximize resources, drive efficiencies and help make the world work better. At GE, developing people is embedded in our culture and integral to our growth. Headquartered in Schenectady, N.Y., Power & Water is GE’s largest industrial business. Follow GE Power & Water on Twitter @GE_PowerWater. GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Follow us on Twitter, join our LinkedIn Group or become a fan of our Facebook page. Receive job and event notifications by becoming a member of the GE Talent Community. Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog.
Posted Position Title:	Process Leader – Risk (IT Program Manager – Operations)
Career Level:	Experienced
Function:	Information Technology
Function Segment:	Business Solutions
Location:	Spain
U.S. State, China or Canada Provinces:
City:	Madrid
Postal Code:	28027
Relocation Assistance:	No
Role Summary/Purpose:	The Risk Process Leader for Margin Review (MR) process will be part of the PGS IM team supporting Risk & Modelling function. GE Energy's PGS business dedicated to optimizing the performance of our customers' plants and equipment. A contractual service agreement, or CSA, provides maintenance, parts, services and repairs, over a specified period of time. This position is responsible for operational excellence & critical business process support like Margin Review (MR) and Continuous Actualization
Essential Responsibilities:	Act as process lead / SME for Contract and Risk Modeling process, Simulation techniques, ITO/OTR/Finance and Margin Review Business processes Work closely with the Business to identify MR related processes, which can be re-engineered before digitizing Engage in continuous improvement of Risk & Modeling related processes using Six Sigma and LEAN (e.g. error detection, process control, and process design strategies) Work with multiple teams towards streamlining various reports and analysis tools, identify & eliminate non-value added steps to improve business productivity and assist in accurate, timely and sound decision making Bridge the gap b/n the business and the support team and be a point of contact for any functional clarifications and work with support teams & businesses to come up with agreed upon workarounds / suggestions Drive proactive behavior in support teams for monitoring & issue resolutions; prioritize issues for business criticality and escalate issues as necessary; use existing metrics for monitoring issues, and develop others as needed Lead or participate in planning & execution of Design Reviews, Regression Testing, Production Cutovers, and Post-Production Transition. Able to perform the modeling / go thru the rigor of MR process to understand the improvement opportunities Assist in the identification, validation, and analyzing the impact of new features / functionalities in MR process / ICAM application Connect the dots between business requirement, technology enhancements and maintenance capabilities to develop strategies to maximize support team effectiveness Quickly and accurately assimilates internal customer business processes, where appropriate, suggests and/or implements more efficient alternatives Develop and maintain relationships with business partners, project teams, key strategic vendors and peers Lead the Functional CCB ( Change Control Board ) and drive the Change Management process effectively Lead the knowledge management initiatives for ICAM IT support team
Qualifications/Requirements:	Bachelor's degree in Information Systems, Information Technology (IT), Computer Science or Engineering 6+ years of relevant and progressive experience in the field of Information Technology to address business needs of digitization 3 years of experience in business planning, resource allocation and project management of implementing information technologies Experience with J2EE, Oracle and integration technologies like ETL, EAI, web services and SOA concepts Full understanding of change management processes incorporating multiple releases and business teams Exposure to a service environment, ITIL process Strong interpersonal, facilitation and communication skills Capable and influential at program management and business process improvements EU work permit
Additional Eligibility Qualifications:
Desired Characteristics:	Strong customer focus, business acumen & ability to manage customer expectations Process focus with a keen sense for driving standardization and simplification Ability to take the broader scope of work and divide them into manageable chunks based on risk and ease of implementation Experience working in a global virtual environment with multiple teams "€œGo and see by myself" approach to understand and provide direction Proven skills in design, analysis and interpretation of business needs Ability to influence and gain commitment at all organizational levels Preferably experienced in CAP (Change Acceleration Process) Motivated self-starter with demonstrated GE leadership values. Demonstrated ability to lead and drive change in a complex matrix environment GB certification (GE employees only)

Job Segments: Risk Management, Operations Manager, Program Manager, Operations, Social Media, Finance, Management, Marketing