Account Executive Job
Date: Apr 28, 2014
Location: Madrid, ES
Job Category: Sales
Location: Madrid, ES
Job ID: 867754-135032
Division: Sales
The Account Executive - Corporate is the primary sales contact for a portfolio of 50 of the largest customers in the Corporate Accounts (CA) segment. The Account Manager-SMS&P (ACCOUNT EXECUTIVE - CORPORATE ROLE) is the most senior account manager role within Small and Midmarket Solutions & Partners Group (SMS&P). This role is dedicated to generating revenue, deploying Microsoft products, and increasing customer satisfaction.
Corporate Accounts (CA) customers at Microsoft include enterprise customers, commercial and/or public sector, with at least 250 users up to several thousand users and are divided into two account segments: Corporate Account Managed (CAM) and Corporate Territory Managed (CTM).
The Account Executive - Corporate role develops and maintains customer relationships at the CxO level and with both the IT Decision Makers and the Business Decision Makers to demonstrate Microsoft’s commitment to helping customers solve challenges and improve their businesses.
The Account Executive - Corporate role is not only responsible for account management, opportunity creation, and pipeline targets, but the Account Executive - Corporate role also manages the sales cycle in coordination with a Microsoft Partner. The Account Executive - Corporate role the opportunity to a close.
The Account Executive - Corporate role performs this role primarily by developing relationships and uncovering opportunities using technology (i.e. phone, email, IM, social networking); however, it is not uncommon for the Account Executive - Corporate role to also make customer visits as necessary.
The successful Account Executive - Corporate role is an experienced senior sales person who enjoys a complex and fast-paced environment, who is dedicated to revenue growth and keeping his/her customers happy.
Corporate Accounts (CA) customers at Microsoft include enterprise customers, commercial and/or public sector, with at least 250 users up to several thousand users and are divided into two account segments: Corporate Account Managed (CAM) and Corporate Territory Managed (CTM). Goals for these segments include driving revenue growth, market share, and customer satisfaction. CA account managers manage relationships with these enterprise customers, work to understand and document their business objectives, and then in conjunction with qualified Partners, offer Microsoft solutions that exceed customer expectations.
The Account Manager - SMSP allows Microsoft to better serve the larger customers in the Corporate Accounts segment. This role is dedicated to increasing revenue and improving customer satisfaction through senior account management working in tandem with Microsoft Partners.
The Account Executive - Corporate role adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) and Business Development Manager (BDM) levels. The Account Executive - Corporate role develops actionable territory plans and account plans that define clear revenue and customer satisfaction growth strategies. Success is measured by annuity penetration (including Premier attach), high renewal rates, increasing customer satisfaction and for driving customer migration into online business (Cloud, O365, etc.).
This role is unique in its ability to effectively leverage technology to build strong relationships with the accounts in its portfolio. It is also unique in its ability to work directly with and through Microsoft Partners to meet customer needs.
Requirements:
- 5 - 8 years of related experience
- Bachelor’s Degree (B.S./B.A.)
- MBA (preferred)
Knowledge, Skills, and Abilities:
• Demonstrated understanding of solution selling techniques and selling software solutions to business customers
• Experienced in building strong and collaborative internal and customer BDM relationships without ever meeting in person.
• Can navigate a customer through a sales, negotiation or technical presentation via the telephone.
• Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together
• Able to qualify sales opportunities and position MS partners in the overall sales process
• Demonstrated communication skills including clear and concise verbal and written business communication in local language
• Able to focus on achieving positive, concrete results contributing to business success
• Demonstrated negotiation and conflict resolution skills
• Has passionate attitude for sales and technology as an enabler for a company’s growth.
• Has strong time management and prioritization skills; is organized and methodical in his/her approach.
Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.
Job Segments: Business Development, Sales, Cloud, Account Executive, Social Media, Technology, Marketing
Location: Madrid, ES
Job ID: 867754-135032
Division: Sales
The Account Executive - Corporate is the primary sales contact for a portfolio of 50 of the largest customers in the Corporate Accounts (CA) segment. The Account Manager-SMS&P (ACCOUNT EXECUTIVE - CORPORATE ROLE) is the most senior account manager role within Small and Midmarket Solutions & Partners Group (SMS&P). This role is dedicated to generating revenue, deploying Microsoft products, and increasing customer satisfaction.
Corporate Accounts (CA) customers at Microsoft include enterprise customers, commercial and/or public sector, with at least 250 users up to several thousand users and are divided into two account segments: Corporate Account Managed (CAM) and Corporate Territory Managed (CTM).
The Account Executive - Corporate role develops and maintains customer relationships at the CxO level and with both the IT Decision Makers and the Business Decision Makers to demonstrate Microsoft’s commitment to helping customers solve challenges and improve their businesses.
The Account Executive - Corporate role is not only responsible for account management, opportunity creation, and pipeline targets, but the Account Executive - Corporate role also manages the sales cycle in coordination with a Microsoft Partner. The Account Executive - Corporate role the opportunity to a close.
The Account Executive - Corporate role performs this role primarily by developing relationships and uncovering opportunities using technology (i.e. phone, email, IM, social networking); however, it is not uncommon for the Account Executive - Corporate role to also make customer visits as necessary.
The successful Account Executive - Corporate role is an experienced senior sales person who enjoys a complex and fast-paced environment, who is dedicated to revenue growth and keeping his/her customers happy.
Corporate Accounts (CA) customers at Microsoft include enterprise customers, commercial and/or public sector, with at least 250 users up to several thousand users and are divided into two account segments: Corporate Account Managed (CAM) and Corporate Territory Managed (CTM). Goals for these segments include driving revenue growth, market share, and customer satisfaction. CA account managers manage relationships with these enterprise customers, work to understand and document their business objectives, and then in conjunction with qualified Partners, offer Microsoft solutions that exceed customer expectations.
The Account Manager - SMSP allows Microsoft to better serve the larger customers in the Corporate Accounts segment. This role is dedicated to increasing revenue and improving customer satisfaction through senior account management working in tandem with Microsoft Partners.
The Account Executive - Corporate role adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) and Business Development Manager (BDM) levels. The Account Executive - Corporate role develops actionable territory plans and account plans that define clear revenue and customer satisfaction growth strategies. Success is measured by annuity penetration (including Premier attach), high renewal rates, increasing customer satisfaction and for driving customer migration into online business (Cloud, O365, etc.).
This role is unique in its ability to effectively leverage technology to build strong relationships with the accounts in its portfolio. It is also unique in its ability to work directly with and through Microsoft Partners to meet customer needs.
Requirements:
- 5 - 8 years of related experience
- Bachelor’s Degree (B.S./B.A.)
- MBA (preferred)
Knowledge, Skills, and Abilities:
• Demonstrated understanding of solution selling techniques and selling software solutions to business customers
• Experienced in building strong and collaborative internal and customer BDM relationships without ever meeting in person.
• Can navigate a customer through a sales, negotiation or technical presentation via the telephone.
• Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together
• Able to qualify sales opportunities and position MS partners in the overall sales process
• Demonstrated communication skills including clear and concise verbal and written business communication in local language
• Able to focus on achieving positive, concrete results contributing to business success
• Demonstrated negotiation and conflict resolution skills
• Has passionate attitude for sales and technology as an enabler for a company’s growth.
• Has strong time management and prioritization skills; is organized and methodical in his/her approach.
Microsoft is an equal opportunity employer and supports workforce diversity. All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of colour, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief”.
Job Segments: Business Development, Sales, Cloud, Account Executive, Social Media, Technology, Marketing
